Banana Moon prides itself on having a longstanding reputation in the quality of their clothes and providing great service to their customers. The company was started in 1993 by business partners Paul, Jackie and Nikki. These three used their decades of industry experience to start the company, initially catering to a local school and a nursery market. Now, they have built up a reputable name and have become one of the market leaders in the UK. Their workshop is located between Bradford and Leeds and the facility boasts of modern in-house embroidery and printing equipments and services.
They have several customizable apparel including shirts, hoodies, trousers, bags, hats and even uniform clothing like team wear and corporate wear attires. They have a vast range of products in different styles, both for men and women. They can customize color, size and embroidery designs or logos.
Unlike other companies in the mass customization field, Banana Moon does not specialize in only one particular outfit so you can actually build a whole customized wardrobe from their huge selection of products. The base price for t-shirts cost around £0.90 – £2.75, polo shirts are around £2.00 – £10.00, hoodies are £5.25 – £13.00 and shorts & trousers are around £4.00 – £5.00 There is a small additional charge for adding logos (around £3.00) and there’s also a setup fee if you want to upload your original artwork to be made as a logo.
Navigating through the design process is very very easy. All you need to do is tick on boxes and some drop down arrows to choose the style, embroidery, print and text which can be placed on the left or right breast, back or sleeves. Additionally, you can also choose the font and the font colors for your personalized text. The downside is – the page does not display the product while you are customizing the design. However, you will be provided the essential information and guidance all throughout the customizing process.
Their production time is around 10 working days and shipping within the UK costs around £5 -£20. For international orders, shipping charges are around £15 – £60. You can contact their customer service to inquire about the shipping fee for a specific country/destination. Orders will only be refunded in cases of production errors, otherwise customer errors in spelling or sizes will not be refunded.
Overall, Banana Moon wins major points for having a great range of products to choose from. They also provide great quality products and services. Their website makes it easy to navigate around and it is equipped with tips and tools to help you decide on a product or a design. However, there are some limits in terms of customization (like logo placement or text placement) and it would be a lot nicer if their design tool is upgraded with a 3D visual tool to display the finished products.